Focus on people’s strengths and aspirations

• What it means:

  That we focus on what good people bring to the work (rather than what they are doing wrong) and assume best intentions

• What this doesn’t mean:

  We ignore behaviour and situations that have negative impact on the work

People and process before product

• What it means:

  We design processes that engage people as active players in the work

• What this doesn’t mean:

  Everyone is engaged in each and every decision (decision making autonomy is built into job descriptions, terms of reference, statements of purpose etc)

Explore possibilities as they emerge

• What it means:

  We approach new ideas by exploring where they intersect with what we are doing, residents are doing, partners are doing

• What this doesn’t mean:

  That we take on every idea that comes along

Innovation that is meaningful and sustainable

• What it means:

  We think about the long term implications of the decisions we make

• What this doesn’t mean:

  That we ensure things keep going even when they are no longer meaningful

 

Rooted in past learnings, grounded in the context of today and inspired by the possibilities of the future

• What it means:

  We build on what has gone before. When we make decisions ensure we understand the context

• What this doesn’t mean:

  Just because it’s always been a certain way does not necessarily mean it is the way we will always do things